CoWriter Privacy Policy

Effective Date: June 12, 2024

1. Introduction

Welcome to CoWriter! We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our mobile application, CoWriter ("App"). By using our App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our services to you.

2.1 Information You Provide

  • Contact Information: When you register or use our App, we may collect your email address.

  • Subscription Information: When you subscribe to our services, we collect information related to your subscription, such as the subscription plan and payment details.

2.2 Information We Collect Automatically

  • Usage Data: We collect information about your interactions with the App, such as the features you use and the time spent on the App.

  • Device Information: We collect information about the device you use to access our App, including the device model, operating system, and unique device identifiers.

  • Crash Data: We collect crash data to help us identify and fix issues with our App.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Service: We use your information to deliver our services to you and ensure the proper functioning of our App.

  • To Manage Your Account: We use your contact and subscription information to manage your account and subscriptions.

  • To Improve Our Service: We use usage and crash data to understand how you interact with our App and to improve its performance and reliability.

  • To Communicate with You: We use your contact information to send you updates, notifications, and other information related to your use of our services.

4. Third-Party Services

We use third-party services to enhance our App’s functionality and provide a better user experience. These services may collect and process data about you as described below:

4.1 RevenueCat

We use RevenueCat to manage and track our subscription services.

  • Collected Data: Purchase history, subscription status, and user identifiers.

  • Usage: To manage subscriptions, validate purchases, and provide subscription-related services.

  • More Info: RevenueCat Privacy Policy

4.2 Firebase Services

We use Firebase, a suite of services provided by Google, to help us understand and improve our App’s performance and user experience.

  • Firebase Analytics:

    • Collected Data: User properties (e.g., demographics, interests), events (e.g., app launches, button clicks).

    • Usage: To understand user behavior and improve app performance and user experience.

  • Firebase Authentication:

    • Collected Data: User identifiers (e.g., email addresses, phone numbers), authentication events.

    • Usage: To manage user accounts and authentication within the app.

  • Firebase Firestore:

    • Collected Data: User-generated content and metadata as defined by the app’s data structure.

    • Usage: To store and sync user data and app content securely.

  • Firebase Crashlytics:

    • Collected Data: Crash data (e.g., stack traces, device information), optional user identifiers.

    • Usage: To diagnose and resolve app crashes and improve app stability.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact us on our Support Page.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us on our Support Page.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy in the App. You are advised to review this privacy policy periodically for any changes.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

CoWriter Support